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Online Privacy Statement and Website Terms of Service

Last Updated and Effective: September 26, 2023

Introduction

This Privacy Statement (“Notice”) and Website Terms of Service (“Terms of Service”) apply to this website or mobile application and the websites or mobile applications of Haman’s Cleaning Services, LLC, its subsidiaries and affiliates (collectively “we”, “us” or “our”) that display this Notice and Terms of Service (each a “Site” and collectively, the “Sites”). By visiting the Sites, you are accepting our rules to use the Site stated in the Terms of Service and consenting to our collection, use, disclosure, retention, and protection of information about you and devices you use as described in this Notice. If you do not agree with the terms contained in the Notice or Terms of Service, you must immediately exit the Site.

This Notice and Terms of Service only apply to the Sites and do not apply to information collected or received by other means. Our Sites are not directed to children under the age of 18. We do not knowingly collect personal information from children under age 18. This Notice does not apply to anonymized or aggregated data that does not allow us or third parties to identify or contact you.

Additional information about our privacy and security practices may be found on our Sites. Although the additional information is provided as a resource, the terms and conditions of this Notice and Terms of Service control, and by using the Site, you agree to the terms and conditions of this Notice and Terms of Service.

Online Privacy Statement

Collecting and Using Information
Personal Information We Collect Online

Personal Information means personally identifiable information such as information you provide via forms, surveys, applications, or other online fields including name, postal or email addresses, telephone, fax or mobile numbers, or account numbers.

We collect information that you voluntarily submit to Haman’s Cleaning Services using one or more devices to receive products and services or related information that you request from us. The information you submit may include personally identifiable information such as name, address, e-mail address, and telephone number. We refer to such personally identifiable information that you voluntarily submit to us in response to requests therefore on the Sites as your “Personal Information.”

We do not consider your city, state, or ZIP code to be your Personal Information. We also collect information about the devices you use to access Haman’s Cleaning Services website as soon as you visit the site. We do not consider this information to be your Personal Information.

How We Use Personal Information

  • to respond to your inquiries and fulfill your requests;
  • to inform you about important information regarding the Site, products, or services for which you may be interested, changes to terms, conditions, and policies, and/or other administrative information;
  • to deliver marketing communications that we believe may be of interest to you, including, ads or offers tailored to you;
  • to verify your identity and/or location (or the identity or location of your representative or agent)
  • to allow you to participate in surveys other forms of market research, and similar promotions and to administer these activities.
  • collected through our social media pages and other online interactions with you to assist in verifying your identity and account status. We may combine this online information with information collected from offline sources or information we already have;
  • for business purposes, including data analysis, developing and improving products and services, enhancing the Site, identifying usage trends, and determining the effectiveness of promotional campaigns;
  • for risk control, for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements;

Other Information We Collect Online

Other Information is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags, and other technologies, demographic information, other information provided by you such as your date of birth or household income and aggregated and de-identified data.

How We Collect and Use Other Information

We and our third-party service providers may collect and use Other Information in a variety of ways, including:

  • Through your browser or device: Certain information is collected by most browsers and/or through your device, such as your Media Access Control (MAC) address, device type, screen resolution, operating system version, and internet browser type and version. We use this information to ensure Sites function properly, for fraud detection and prevention, and security purposes.
  • Using cookies: Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the Site to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the Site and to assist us with resolving questions regarding the Site. We also utilize cookies for advertising purposes. Please see the Advertising section below for more information.
  • You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products and services. For example, we will not be able to recognize your device and you will need to answer a challenge question each time you log on. You also may not receive tailored advertising or other offers from us that may be relevant to your interests and needs.
  • Other technologies including pixel tags, web beacons, and clear GIFs: These may be used in connection with some Site pages, downloadable mobile applications and HTML-formatted email messages to measure the effectiveness of our communications, the success of our marketing campaigns, to compile statistics about usage and response rates, to personalize/tailor your experience while engaging with us online and offline, for fraud detection and prevention, for security purposes, for advertising, and to assist us in resolving user’s questions regarding use of our Site. Please see our Advertising section below for more information regarding our use of other technologies.
  • IP Address: Your IP Address is a number that is automatically assigned to the device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the internet and is done automatically by many web sites. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, to personalize/tailor your experience while engaging with us online and offline, for compliance and security purposes, for advertising, and administering the Site. Please see the Advertising section below for more information.

Disclosure and Sharing of All Information (Personal and Other Information)

We do not disclose Personal and Other Information (collectively “Information”) to third parties.

In addition, we may disclose Personal Information where:

  • Required by law, by court rules concerning the production of records, or by an order or requirement of a court, administrative agency, law enforcement authority, or other government entity;
  • We have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users, employees, or others;
  • We have reasonable grounds to believe that the information relates to the breach of an agreement or violation of the law that has been, is being, or is about to be committed;
  • The information is public;
  • You have provided consent or with your direction; and
  • Other reasons allow it, or other laws require it.

Additional Information

Third party widgets – we may allow certain widgets (e.g., social share buttons) on our Sites that enable users to easily share information on another platform, such as a social media platform. The third parties that own these widgets may have access to information about your browsing on pages of our Sites where these widgets are placed. You may wish to review information at the third-party site, such as platforms where you have an account, to determine how these third parties collect and treat such information. Also, see Linking to other sites and Social media sites below.

Advertising

Haman’s Cleaning Services advertises online (e.g., pages within our Sites and mobile apps through Haman’s Cleaning Services social media presences, and on other sites and mobile apps not affiliated with our company). To understand how advertising performs, we may collect certain information on our Sites and other sites and mobile apps through our advertising service providers using cookies, IP addresses, and other technologies. The collected information may include the number of page visits, pages viewed on our Sites, search engine referrals, browsing activities over time and across other sites following your visit to one of our Sites or apps, and responses to advertisements and promotions on the Sites and on sites and apps where we advertise.

Haman’s Cleaning Services may use information described in this Notice to help advertise our products and services in a variety of ways. We use such information to present tailored ads, to you including:

  • Banner ads and splash ads that appear as you sign on or off of your online accounts on our Sites, within mobile applications
  • E-mail, postal mail, and telemarketing, and,
  • On other sites and mobile apps not affiliated with our company
  • Analyze the effectiveness of our ads
  • Determine whether you might be interested in new products or services

Advertising Choices

You may set your choices for advertising in the following ways:

Social media sites

Haman’s Cleaning Service provides experiences on social media platforms including, but not limited to, Facebook®, Instagram®, and LinkedIn® that enable online sharing and collaboration among users who have registered to use them. Any content you post on official Haman’s Cleaning Services managed social media pages, such as pictures, information, opinions, or any Personal Information that you make available to other participants on these social platforms, is subject to the terms of use and privacy policies of those respective platforms. Please refer to them to better understand your rights and obligations regarding such content. In addition, please note that when visiting any official Haman’s Cleaning Services social media pages, you are also subject to our Privacy Statement and Social Media User Terms.

Security

The security of your Personal Information is important to us. We take technical and organizational measures to protect your information against loss, destruction, unauthorized disclosure, or access, both during transmission to us and once we receive it. The measures we take vary depending on the sensitivity of the information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Making sure information is accurate

Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate, or not current, please use the Contact Us option on our Site, or call or write to us at the telephone numbers or appropriate address for changes listed, online.

Updates to this Privacy Statement

This Online Privacy Statement is subject to change. Please review it periodically. If we make changes to the Privacy Statement, we will revise the “Last Updated and Effective” date at the top of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. Your use of the Site following these changes means that you accept the revised Notice.

Privacy

Haman’s Cleaning Services LLC is committed to respecting your privacy and protecting your personally identifiable information.

Operate and Support our Sites and Services.

We use the information that we gather to operate our Sites and provide our services. For example, we may use the information that we collect or receive to provide support and assistance that you request or to diagnose or address technical problems in the operation of our Sites or any of our services. If you establish an account with us, we may use information about you to manage or support your account. We may identify your use of our Sites across devices, and we may use information we collect from you and receive from others to optimize your use of the Sites and our services as you use different devices.

Improving and Evolving our Services.

We constantly evaluate and improve our Sites and services, including developing new products or services and use the information we gather to do so.

Other Contacts

We may contact you through telephone, text, or chat for other purposes, as permitted by law. This Notice only addresses our own information practices.

How Does Haman’s Cleaning Services Handle Privacy Disputes?

By using this Site, you agree that any dispute arising out of or relating to the Sites, the Sites’ content or the services or materials made available on the Sites, or regarding information collected or shared about you, is subject to the Choice of Law, Venue, and Class Action Waiver provisions in our Terms of Service.

If you have any questions about this Notice, please contact our Privacy Coordinator by referring to the Contact Us section of our Sites.